Sardeenat is operated by Madar Commercial Brokerage LLC, located at Amman, Jordan. We are responsible for the personal information we process through www.sardeenat.com.
1 Information and purposes
When you place an order or contact us, we process information such as your name, telephone number, email address, delivery address, order details and correspondence. Our website may also collect device and browsing information through cookies and similar technologies.
We use this information to process payments and orders, arrange delivery, provide customer support, maintain required records and protect the store against fraud. Processing begins when information is submitted or collected, subject to any consent required by law.
2 Service providers
Our store uses Shopify. We share relevant information with [payment provider], [delivery provider] and Omniful, where used for order and fulfilment management. We share information for the relevant service and obtain consent where required by law. Information may also be disclosed where legally required.
Some providers may process information outside Jordan. Any such transfers must meet applicable legal requirements.
3 Marketing and cookies
Where required, we obtain your consent before sending marketing messages or using non-essential cookies. You may withdraw marketing consent at any time through the unsubscribe option or by contacting us.
4 Retention and security
We retain order records for [confirmed period and legal basis], customer enquiries for [period], and marketing information for [period or until consent is withdrawn]. We then delete or anonymise information unless continued retention is legally required.
We apply [verified security measures] to protect personal information and limit access to authorised persons.
5 Your rights and complaints
Subject to applicable law, you may request access to, a copy of, correction of or deletion of your information; object to or restrict processing; and withdraw consent.
To exercise your rights or raise a privacy complaint, email hello@sardeenat.com or contact us on WhatsApp at +962 7 9177 7621. You may also complain to Jordan's Personal Data Protection Directorate.
Updates will be posted on this page.
Last updated: [date]
